At REN Aesthetics, your privacy is treated with the same level of care and discretion as your treatment experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

INFORMATION WE COLLECT

When you visit our site, certain information is collected automatically to ensure a seamless and secure experience. This may include your browser type, IP address, time zone, and how you interact with our website. We also collect information you choose to provide, such as your name, contact details, and any information submitted through bookings, enquiries, or purchases.

HOW YOUR INFORMATION IS USED

Your information is used thoughtfully and only where necessary. This includes:

• Managing and confirming your bookings or purchases
• Communicating with you regarding your appointments or enquiries
• Ensuring security and preventing fraudulent activity
• Refining and improving your experience across our website and services
• Sharing relevant updates or offerings, only where you have opted in

We do not use your information in ways that feel intrusive or misaligned with your expectations.

COOKIES & WEBSITE ANALYTICS

Like most refined digital experiences, we use cookies and similar technologies to better understand how our website is used. This allows us to improve functionality, performance, and the overall journey you have with us online. You can choose to disable cookies through your browser settings at any time.

SHARING OF INFORMATION

Your information is handled with discretion.We may share limited data with trusted third-party platforms that support the operation of our website and services, such as booking systems, payment providers, or analytics platforms. These partners are required to uphold strict privacy standards.

We may also disclose information where required to comply with legal obligations.

MARKETING COMMUNICATIONS

Where appropriate, we may use your information to share tailored updates, treatment information, or exclusive offerings that may be of interest to you. You can opt out of marketing communications at any time.

DATA RETENTION

We retain your information only for as long as necessary to provide our services and meet legal or regulatory requirements. You may request access, updates, or deletion of your personal information at any time.

UPDATES TO THIS POLICY

From time to time, this policy may be refined to reflect changes in our practices or legal requirements.

CONTACT

For any questions or requests regarding your privacy, please contact us at: renee@renaesthetics.com.au